Privacy Policy
Our institution ("we", "us") respects your privacy. This policy explains what personal information we collect through our college management system, website, student and staff portals and messaging channels (SMS, email and WhatsApp), how we use it and the choices you have. We process personal data in line with the Kenya Data Protection Act, 2019.
Information we collect
- Identity and contact details: name, date of birth, gender, national ID or birth certificate number, phone number, email and physical address.
- Academic records: admission details, course, units, attendance, assessments, results and certificates.
- Financial records: fee invoices, payments and receipts (including M-Pesa transaction references).
- Guardian / next-of-kin contact details provided at admission.
- Messages you send us by SMS, email, WhatsApp or our social media pages, and basic technical data (such as device and log information) when you use our portals.
How we use your information
- To process applications, admissions and registration.
- To deliver training, keep attendance and assessment records and issue results and certificates.
- To bill fees, record payments and send receipts and reminders.
- To communicate with you and your guardian about your studies, fees, leave and college notices.
- To meet our legal and regulatory obligations (for example TVETA, CDACC, KNEC and NITA reporting).
Sharing your information
We do not sell your personal information. We share it only with examining and regulatory bodies where required, with service providers who help us run the system (SMS, email, WhatsApp and payment providers) under confidentiality obligations, or when the law requires it.
Messaging and social media
When you contact us through WhatsApp, Facebook or Instagram, we receive your name, phone number or profile name and the content of your messages so that we can reply. We use these only to respond to you and to provide the services you asked about.
Data retention and security
We keep records for as long as needed for academic, financial and legal purposes, then delete or anonymise them. Access to the system is restricted by role, protected by passwords and logged.
Your rights
You may ask to access, correct or delete your personal information, or object to how it is used, subject to our legal obligations.
Data deletion
To request deletion of your data (including data received through our Facebook / WhatsApp integrations), contact us using the details below with your full name and phone number. We will confirm and complete the request within 30 days, except for records we must keep by law.
Contact us
- Contact the institution's administration office.
Changes to this policy
We may update this policy from time to time. The latest version is always published on this page.